How Does It Work

Reserve & Collect online pre-order How does the service work?

1. Browse
our catalogue online

Remember: in order to purchase goods in our Duty Free stores, you must fly international.

2. Add products to
your basket

Simply enjoy browsing through the catalogue, select your products and add them to your shopping basket.

3. Confirm
your order

Select the day & time of your flight, and the store where you will be collecting your purchases from. Remember that you can now collect your goods on your return, at the airport information and welcome point.

4. Pick up and pay
in store

Pass by the store before your flight and pick up your order, the payment is only required when you collect your goods.

Top reasons for using our pre-ordering service

Time

No hurry, you can browse around the website, discover our great selection of products and pre-order them online; No need to rush anymore!

Money

You are getting duty free prices, special offers and extra discount benefits at the check-out.

Exclusivity

Our Duty free offer includes a great selection of products , airport exclusives, that cannot be purchased on local market.

Start shopping!

About payment

Payment takes place when picking up your order.
You can pay with cash or credit card.

See more in FAQs

About orders

You can cancel your order at any time, simply log in to your account and access the section "Order history".
Order modification can be done by contacting our customer service line.

About timings

You can place your order between 30 days and 24 hours before your departure.
Your order will be ready for pick-up 2 hours before your flight departure.